Carfixd Automotive

1. Information We Collect

When you use our intake form or contact Carfixd Automotive, we may collect:

• Name
• Phone number
• Email address, if provided
• Vehicle details
• Location details
• Description of your issue
• Optional image uploads
• Dispatch payment confirmation information

2. How We Use Information

Your information may be used to:

• Review and process your request
• Contact you regarding dispatch and service coordination
• Route your request to the appropriate provider
• Maintain intake records for business and dispute resolution purposes
• Improve response flow and dispatch quality

3. Information Sharing

Carfixd Automotive may share relevant request details with an assigned provider or technician for the purpose of handling your request. Information is shared only as reasonably necessary to coordinate service.

4. Payment Information

Dispatch fees are handled separately. Payment processing is not completed through the website intake form itself. Customers should never enter full card or bank details into open text fields on the site.

5. Photo Uploads

If you attach an optional photo, it may be retained as part of your intake record and used only for dispatch review, problem assessment, and service coordination.

6. Data Retention

Intake records may be retained for operational, legal, customer service, and recordkeeping purposes for as long as reasonably necessary.

7. Security

Carfixd Automotive uses reasonable efforts to handle information responsibly. However, no system can guarantee absolute security.

8. Policy Updates

This Privacy Policy may be updated periodically as operations, systems, and legal requirements evolve.

9. Contact

Questions regarding this policy may be directed through the contact information provided on the website.